Jump Into Literacy — Privacy Policy

Effective Date: April 19th, 2026

Jump Into Literacy (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of individuals who use our website and services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information.

We provide literacy tutoring and enrichment services to families in Israel, the United States, and Canada and aim to comply with applicable privacy laws, including the Israel Protection of Privacy Law (PPL), the U.S. Children’s Online Privacy Protection Act (COPPA), the California Online Privacy Protection Act (CalOPPA), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that is necessary to provide and manage our educational services.

We collect the following categories of information:

  • Identification Information (e.g., parent/guardian name, student name)

  • Contact Information (e.g., email address, phone number)

  • Payment Information (processed securely via third-party providers)

  • Technical and Usage Data (collected through analytics tools, including Google Analytics)

We do not collect unnecessary or unrelated personal data.

2. How We Use Information

We use personal information only for legitimate operational and educational purposes.

We use information to:

  • Provide and manage tutoring and enrichment services

  • Schedule, coordinate, and administer sessions

  • Process payments and maintain billing records

  • Communicate service updates and administrative information

  • Improve website functionality and educational services

  • Send marketing communications only where explicit consent has been given

We do not sell or rent personal information.

3. Legal Basis for Processing (Israel)

Under Israeli privacy law, we process personal information on the following basis:

  • The data is provided voluntarily by the user, and

  • The data is necessary for the provision of requested educational services

4. Children’s Privacy (COPPA & PIPEDA)

We provide educational services intended for families and children.

We apply the following safeguards:

  • We do not knowingly collect personal data from children under 13 (U.S.) or under 14 (Israel and Canada) without verifiable parental consent

  • We collect only the minimum data necessary for participation in our services

  • Parents or guardians may request access, correction, or deletion of their child’s personal data at any time

5. Data Storage and Security

We implement reasonable technical and organizational measures to protect personal data.

We protect data by:

  • Limiting access to authorized personnel only

  • Using secure third-party cloud infrastructure

  • Processing payments through PCI-compliant providers

We acknowledge that:

No system of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

We use limited analytics tools, including Google Analytics, to understand website usage and improve user experience.

Google Analytics may collect:

  • Pages visited and session duration

  • Device, browser, and operating system information

  • Approximate geographic location (non-identifying)

  • User interaction patterns

We process analytics data as follows:

  • Data is aggregated or pseudonymized

  • Data is not used to personally identify individuals

  • Data is not used for advertising or behavioral profiling

Users may opt out:

You may disable or restrict cookies through your browser settings or use tools provided by Google.

7. Disclosure of Information

We do not sell or trade personal information.

We may share information only with:

  • Payment processing providers

  • Scheduling, communication, or educational platforms

  • Analytics providers (e.g., Google Analytics)

All third parties are required to:

  • Maintain data confidentiality

  • Use data only for authorized service purposes

8. International Data Transfers

We operate across Israel, the United States, and Canada.

As a result:

  • Personal data may be stored or processed outside your country of residence

  • This may include processing in Israel and the United States

We take reasonable steps to ensure:

Personal data is handled in accordance with this Privacy Policy and applicable legal requirements.

9. Data Retention

We retain personal data only for as long as necessary.

We retain data for:

  • Service delivery purposes

  • Legal, tax, and accounting obligations

  • Dispute resolution and enforcement of agreements

After retention is no longer required:

Data is securely deleted or anonymized.

10. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data.

Canada (PIPEDA)

You have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Challenge our compliance practices

United States (including California)

You have the right to:

  • Request access to personal information collected about you

  • Request deletion of personal information, subject to legal exceptions

  • Be informed about how personal data is collected and used

We do not sell personal information or use it for third-party behavioral advertising.

Israel (Protection of Privacy Law)

You have the right to:

  • Access personal information held about you

  • Request correction of inaccurate information

  • Request deletion of personal data, subject to legal obligations

How to exercise your rights

All requests may be submitted to:
nicole@jumpintoliteracy.com

We may require verification of identity before processing requests, where permitted or required by law.

We will respond within a reasonable timeframe in accordance with applicable legal obligations.

11. Policy Updates

We may update this Privacy Policy from time to time.

When updates occur:

  • The revised policy will be posted on this page

  • The “Effective Date” will be updated

  • Continued use of our services constitutes acceptance of the updated policy

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact:

Jump Into Literacy
Email: nicole@jumpintoliteracy.com
Phone: 781-467-9119